Unless stated otherwise, your goods will be packaged and sent off within 2 working days; your product will then take 3-5 working days for standard delivery to arrive at your doorstep/letterbox/post office/dog house. The delivery time may vary due to external factors such as severe weather conditions and public holidays.
Products will only be shipped once payment has been made in full.
Naturalis Balance offers free shipping for orders over 60€ in the following countries:Austria, Belgium, France, Germany, Luxembourg and the Netherlands.
For orders under 60€, a surplus will be added as follows:
|Country||Shipping price||Shipping price for orders over 60€|
Europe - Zone 1
Austria, Belgium, France, Germany, Luxembourg, Netherlands.
Europe - Zone 2
Czech Republic, Denmark, Greece, Finland, Hungary, Iceland, Ireland, Italy, Lithuania, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland, UK.
World - Zone 1
Rest of Europe &Turkey
Countries of North Africa
|Please ask for a quote!||Please ask for a quote!|
Your orders will shipped via local parcel delivery services and their third party partners (e.g. Post Luxembourg, Interroute).
For express deliveries, the service will be entrusted to TNT express.
Customers may return their purchases for a full refund provided that:
When the above criteria are met, a full refund will be administered within 14 days upon receipt of the products.
Items bought on sale are not entitled for a refund.
I believe in fair, social, sustainable and respectable business practices. As a result, product packaging for deliveries are etiher: